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perionthavilo

Professional Business Finance Solutions

Privacy Policy

Your privacy matters to us. Learn how perionthavilo protects and manages your personal information with transparency and care.

Last Updated: March 15, 2025

Information We Collect and How We Use It

At perionthavilo, we collect information to provide you with better financial education and services. When you create an account or use our platform, we gather basic details like your name, email address, and location. This helps us personalize your learning experience and send you relevant updates about our programs.

Account Information

Name, email, phone number, and billing address for account management and communication purposes.

Learning Progress

Course completion data, quiz results, and learning preferences to track your educational journey.

Payment Details

Credit card information and transaction history processed securely through our payment partners.

Usage Analytics

Website interaction data, page views, and feature usage to improve our platform and user experience.

Educational Focus

We use your data primarily to enhance your financial education experience. This includes recommending relevant courses, tracking your progress, and providing personalized learning pathways that match your interests and skill level.

We also collect technical information about your device and browser to ensure our platform works smoothly across different systems. This includes your IP address, browser type, and operating system – all of which help us troubleshoot issues and optimize performance.

How We Share Your Information

We believe in keeping your personal information private and secure. perionthavilo doesn't sell your data to third parties, and we only share information when necessary to provide our services or when required by law.

Our trusted service providers help us operate the platform – payment processors handle transactions, email services deliver course updates, and analytics tools help us understand how to improve our offerings. These partners are carefully selected and bound by strict confidentiality agreements.

Third-Party Services

We work with reputable companies like Stripe for payments, SendGrid for emails, and Google Analytics for website insights. Each partner has access only to the specific data they need to perform their function, and they're prohibited from using your information for their own purposes.

In rare cases, we might need to share information to comply with legal requirements, protect our users' safety, or defend our rights. But this would only happen when absolutely necessary and in accordance with Australian privacy laws.

If perionthavilo ever merges with another company or changes ownership, your information would be part of that transition. However, we'd notify you beforehand and ensure the new owners maintain the same privacy standards.

Your Rights and Control Over Your Data

You have significant control over your personal information. Australian privacy laws give you several rights, and we've made it easy to exercise them through your account settings or by contacting our support team.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days of your request.

Update Information

Correct any inaccurate or outdated information in your account. You can do this directly through your profile settings or by emailing us.

Delete Your Account

Permanently remove your account and associated data from our systems. Some information may be retained for legal or security purposes.

Data Portability

Export your learning progress, course data, and other information to take with you if you decide to leave our platform.

To exercise any of these rights, simply log into your account and visit the privacy settings page, or send us an email at info@perionthavilo.com. We typically respond within 48 hours and fulfill most requests within two weeks.

You can also control marketing communications by updating your email preferences or clicking unsubscribe in any promotional email. Even if you opt out of marketing, we'll still send important account updates and security notifications.

Data Security and Protection

Protecting your information is one of our top priorities. We use industry-standard security measures to safeguard your data from unauthorized access, alteration, or disclosure.

Security Measures

Your data is encrypted during transmission using TLS 1.3 technology, and stored on secure servers with regular security audits. Our team receives ongoing security training, and we conduct quarterly penetration tests to identify potential vulnerabilities.

We store your information on servers located in Australia and Singapore, with backup systems that ensure your data remains accessible even if one location experiences issues. These data centers meet strict international security standards and are regularly audited by independent security firms.

All perionthavilo employees who handle personal information undergo background checks and sign confidentiality agreements. Access to user data is limited to those who need it for their job functions, and all access is logged and monitored.

Despite our best efforts, no system is completely immune to security breaches. If a data incident occurs that could affect your personal information, we'll notify you within 72 hours and provide clear information about what happened and what steps you should take.

Data Retention and Deletion

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

Active Account Data

Maintained while your account is active and for 2 years after closure to handle any account-related inquiries.

Learning Progress

Kept for 5 years to maintain course completion records and certificates, or until you request deletion.

Payment Information

Transaction records retained for 7 years to comply with Australian tax and accounting regulations.

Marketing Data

Removed immediately upon unsubscribing from communications or account deletion.

When data reaches the end of its retention period, we securely delete it from our systems using industry-standard data destruction methods. This includes overwriting digital files and physically destroying any hardware that contained your information.

You can request early deletion of most data types through your account settings. However, some information may need to be retained to comply with legal requirements, such as transaction records for tax purposes or data related to ongoing legal matters.

Cookies and Tracking Technologies

perionthavilo uses cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. These small files help us remember your preferences, keep you logged in, and provide personalized content.

Cookie Types We Use

Essential cookies keep our website functioning properly, performance cookies help us improve site speed, and preference cookies remember your settings like language and theme choices. We also use analytics cookies to understand which features are most popular.

You can control cookie settings through your browser preferences. Most browsers allow you to block all cookies, accept only certain types, or receive notifications before cookies are stored. Keep in mind that disabling cookies might affect some website functionality.

For analytics, we use Google Analytics with anonymized IP addresses to protect your privacy. This helps us understand general usage patterns without identifying individual users. You can opt out of Google Analytics tracking by installing the Google Analytics opt-out browser add-on.

We don't use tracking pixels in our emails to respect your privacy. If you'd like to know when we send you emails or whether you've opened them, this information is available in your account activity log rather than being collected automatically.

International Data Transfers

While perionthavilo is based in Australia, some of our service providers operate globally. When your information is transferred outside Australia, we ensure it receives equivalent protection through various safeguards and agreements.

Our cloud hosting provider has data centers in Australia and Singapore, both of which maintain high privacy standards. For services based in other countries, we use standard contractual clauses approved by privacy regulators to ensure your data remains protected.

Transfer Safeguards

All international data transfers are governed by contracts that require the same level of protection as Australian privacy laws. We regularly audit our international partners to ensure compliance with these requirements.

If you prefer to keep your data within Australia, you can request this when creating your account. However, this might limit some features that rely on international services, such as certain payment methods or advanced analytics tools.

Children's Privacy

perionthavilo's financial education platform is designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18, and our terms of service require users to be at least 18 years old.

If we discover that we've accidentally collected information from someone under 18, we'll delete it immediately and may suspend the account until we can verify the user's age. Parents who believe their child has created an account should contact us right away.

Age Verification

During registration, we ask users to confirm they're at least 18 years old. For certain services like investment education, we may require additional age verification to comply with financial regulations.

If you're under 18 and interested in financial education, we recommend discussing these topics with your parents or teachers who can guide you to age-appropriate resources and educational materials.

Questions About Your Privacy?

We're committed to transparency and are happy to answer any questions about how we handle your personal information. Our privacy team is available to help you understand your rights and assist with any data-related requests.

info@perionthavilo.com
+61747746499
Ground Floor 65/67 Burelli St, Wollongong NSW 2500